Kitchen Shift Lead

Job Summary of Kitchen Shift Lead:

The Kitchen Shift Lead plays a key role in supporting other management levels by independently directing team operations and ensuring well-executed shifts. This position requires accountability, problem-solving initiative, and a readiness to guide and assist others. Ideal candidates demonstrate strong leadership, organizational, and communication skills, combined with professionalism, time management, and sound judgment in decision-making.

Responsibilities of Kitchen Shift Lead:

• Greet everyone with a smile, is polite and pleasant with guests and team. Demonstrates a positive and enthusiastic attitude with co-workers and guests.
• Ensure every guest receives great service and great food while working with a sense of urgency.
• Works well with other management and fellow Team Members. Cooperates well with others and works well as a team. Able to help others when needed.
• Takes action without being told, willing to go above and beyond what is simply required. Role Model that customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.
• Ensure that all Team Members present a neat and clean appearance and correctly wear the company uniform. Ensure all Team Members complete their tasks as assigned in a timely and accurate manner. Successfully lead team as Manager in Charge, ensuring company standards regarding service, food safety, and general procedures are always being met.
• Provides ongoing constructive and complimentary feedback to team. Actively participates in the training and development of Team Members.
• Assist with Profit and Loss management, follows cash control procedures, maintaining inventory and managing labor. Provide regular feedback to the RGM and other management on the performance of the team.

Qualifications of Kitchen Shift Lead:

• Candidates must be 18 years or older. A background of at least one year in the restaurant industry is mandatory, with proven leadership capabilities across all shifts.
• Basic abilities in mathematics and reading are necessary for educational qualifications.
• Proficient English reading, speaking, comprehension, and writing skills are expected.
• A dependable mode of transportation is essential. Successful clearance of a criminal background check is a prerequisite.
• Successful completion of the ServSafe Certification Course and Exam is obligatory.

Disclaimer:

You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby's Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.